This site (the "Site") is owned by Fetchmates, LLC, a New York Limited Liability Company ("us," "we," or "Company"). We have created this Privacy Policy ("Privacy Policy") to explain how we use the information we collect on this website. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.


We track and collect the following categories of information when you visit our Site: 1) IP addresses; 2) domain servers; 3) types of computers accessing the Site; and 4) types of web browsers used to access the Site (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes and for improving your experience on the Site. We also use "cookies" to customize content specific to your personal interests.

Our Site provides a range of services for you to take advantage of.  In order for us to have the ability to contact you about your need for more information about our company or your desire to book services, we require you to provide us with certain information that personally identifies you ("Personal Information"). Personal Information includes the following categories of information: 1) Contact Data (such as your name, your pet’s name, contact information, telephone number, and email address. 2) Financial Data (such as the credit/debit account information for the account you want to establish for billing purposes); and 3) Transaction Data ( i.e., the name of the person who referred you to us, data about specific marketing campaigns and results, consumer contact information such as email addresses and phone numbers). If you communicate with us by e-mail, post messages to any of our blogs, chat groups, or otherwise complete online forms, any information provided in such communication may be collected as Personal Information.


We use Personal Information in the following ways: 1) to schedule an assessment meetings and 2), to contact you about company specific information that you’ve requested.

We do not sell, license, transfer, and/or share the billing information we collect from you. The information we collect is strictly for billing purposes only. We use an unaffiliated, credit card processing company to process your payments. We transfer your payment information—and you authorize us to do so—to this company solely for this purpose. The company will never retain, share, store, or use your personally identifiable information for any other purposes. We also collect and analyze non-personally identifiable Transaction Data and the associated IP address to help us improve our Site.

You may choose not to provide us with any Personal Information. In such an event, you will not be able to schedule an assessment meeting and/or book services that our company.


We may also (and you authorize us to) disclose your Personal Information to: a) comply with a court order or other legal process or inquiry; b) protect our rights or property; or c) enforce our Terms and Conditions. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.


This Site is directed at adults and not to children under the age of 18. We do not knowingly collect personally identifiable information from children under the age of 18, nor do we knowingly distribute such information. We do not knowingly allow children under the age of 18 to publicly post or otherwise distribute personally identifiable contact information through our website. Similarly, because we do not collect any personally identifiable information from children under the age of 18, we do not condition the participation of a child under 18 in activities on providing personally identifiable information. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 18, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 18.

Your Personal Information is transmitted to and stored on servers that we have taken steps to protect from unauthorized access or intrusion. We do not ensure or warrant the security of any information you transmit to us. You acknowledge and assume this risk.


We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site. In the event of substantive changes to this Privacy Policy, the new terms will be posted to the Site, you will be required to affirmatively assent to its terms, and you may also be notified by email. If any modification is unacceptable to you, your only recourse is not to use the Site and Service and to request an immediate termination of your account. Your express consent or continued use of the Site or our Service following posting of a change notice or new Privacy Policy on the Site will constitute binding acceptance of the changes.

This site is owned and operated by Fetchmates, LLC

394 Broadway 5th Floor

New York, N.Y., 10031

Effective Date: November 29, 2017